Return and Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your dress, we offer an easy return and refund process, subject to the following terms:

1. Eligibility for Return:

• Returns are accepted within 14 days of receiving your order.
• The product must be unworn, unwashed, and in its original condition with all tags and packaging intact.

1. How to Return:

• To initiate a return, please contact our customer care team at mvfcreationsludhiana@gmail.com.
• Provide your order number and a brief explanation of why you are returning the product.
• We will guide you through the return process.

1. Refund Process:

• Once we receive and inspect the returned item, we will process a refund to the original payment method.
• Refunds will be issued within 7-10 business days after the returned product is received and inspected.

1. Shipping Costs:

• The customer is responsible for the return shipping costs unless the item is defective or damaged.
• Original shipping charges are non-refundable.

1. Damaged or Defective Items:

• If the product is defective or damaged upon receipt, please notify us within 7 days of receiving the order at mvfcreationsludhiana@gmail.com. We will arrange for a replacement or full refund.

For any further assistance or questions, feel free to reach out to our customer care team at mvfcreationsludhiana@gmail.com. We are here to help!